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Guide to Measuring Web Application Performance Improvements

Using Percentage Defect Rates to Measure Improvements in Web Application Performance This article details why percentage based defect rates provide a better means of measuring statistically significant...

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Using SIPOC for identifying Business Processes and Measurement Data

What is it? The SIPOC model provides a high-level process map that helps identify the customers and outputs of a business process. SIPOC gets its name from a diagram (see below) that identifies the...

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Presenting Data Measurements to Stakeholders and Project Teams

In a previous posting, SIPOC was identified as a means to determine the inputs, outputs and in-process performance measures for a business process. These data measures provide the means to record...

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